eClinic Systems
eClinic Systems - Clinic Management System
eClinic Systems is a comprehensive clinic management system software tailored to meet the needs of modern health clinics, individual practitioners, and third-party billing companies. With features encompassing Patient Care Management, Mobile App integration, Online Appointment Scheduling, Secured Messaging, eBilling, Insurance Handling, Accounting, HR/Payroll, and HL7/Integrated PACS, eClinic offers a robust solution to streamline healthcare practices. Available as both On-Premise and Cloud installations, this web-based clinic software is developed based on the best practices around the world, aiming to enhance patient care quality while maximizing efficiency and revenue streams.
What is a Clinic Management System?
A Clinic Management System, such as eClinic Systems, is a comprehensive solution designed to manage all facets of a medical clinic’s daily operations. This integrated information system oversees medical, financial, administrative, legal, and compliance aspects. Key functionalities include Outpatient Management, Pharmacy, Radiology, Inventory, eClaim, Mobile Apps, Tablet Versions, Online Scheduling, Secured Messaging, Doctor and Patient Portals, Accounting, HR/Payroll, Alert Software, Feedback, Biometric Integration, HL7/Integrated PACS, and Business Intelligence.
The implementation of a Clinic Management System enhances the quality of healthcare services by streamlining various processes. It helps in reducing operating costs, improving revenue cycles, and managing vast sets of data such as diagnosis and procedures lists, insurance companies, referring physicians, and more. By enabling features like electronic health records and revenue cycle management, medical facilities can efficiently track patients, schedule appointments, process payments, and generate essential reports, thus fostering an environment of productivity and improved patient care.
What are the benefits of a Clinic Management System?
- The Clinic Management System allows easy access to patient data to generate various records, including classification based on demographic, gender, age, and so on. It is especially beneficial at the ambulatory point, hence enhancing continuity of care. Internet-based access improves the ability to access such data remotely.
- It helps as a decision support system for the medical clinic authorities for developing comprehensive health care policies.
- It efficiently engenders the running of finance, the diet of patients, and also the distribution of medical aid. It gives a vivid picture of future clinic growth.
- It reflects an improved drug usage monitoring system, including its effectiveness. It relegates adverse drug interaction to the background and gives a push to appropriate pharmaceutical utilization.
- Integrated Inventory Management keeps track of all clinic stocks from medicines to Durable Medical Equipments and helps you keep the optimum level of stock all the time. It also minimizes the lost stock due to theft and misplacement.
- It enhances information integrity by a reduction in transcription errors and duplication of information entries.
- Clinic Management System is easy to use and eliminates errors caused by handwriting.
- The latest technology gives perfect performance to pull up information from hosted or cloud servers.
- It provides all data in a single platform, hence enables Business Intelligence Module to provide valuable insights into clinic operations and the quality of patient care.
- It enhances the overall health care experience in a healthcare facility.
- It improves the communication and interaction of doctors with their patients.
- It reduces expenses of an organization because of less paperwork, improved safety, and reduced duplication of testing.
Modules of eClinic Systems
Patient Registration
Patient Registration module of our Practice Management System is designed to manage vital information for the patient information chart, which marks the outset of demographics capture. It encompasses the patient’s name, address and contact information, birth date, employer, and insurance information.
- Unique patient ID for tracking visits
- Automatically verifies patients’ benefits eligibility using secured electronic data interchange
- Sends updates through SMS text messages or emails to reduce no-shows.
Appointment & Scheduling
This module of Clinic Management System facilitates effective scheduling of appointments of patients for the doctors, laboratory and radiology services. eClinic systems often include a calendaring or scheduling component that allows staff to create and track upcoming patient visits. Software is often differentiated by whether it allows double-booking, or whether it uses a scheduling or a booking model. Schedules are often color-coded to allow healthcare providers (i.e. doctors, nurses, assistants) to easily identify blocks of time or sets of patients.
- Quick and effective patient scheduling
- Online and offline appointment availability
- Patients and staff can check appointment status
- Sends updates through SMS text messages or emails to reduce no-shows.
Outpatient Management
All the details of Outpatient patients are managed in this module of Clinic Management System.
- Simple patient Billing / Collection
- Clearly organized services, e.g. Consulting Services, Procedures, Medicines, X-Ray, Labs, MRI etc.
- Manage invoice, payment due, and advance payment
- SMS for patient notification, payment, next vaccine dose
- Generates reports easily, daily, monthly, yearly or by date
Laboratory Management
This integrated module of our Clinic Management System is used by the pathology lab to record and disseminate the information regarding the tests performed
- Effectively manages patient medical tests, exam reports, commercial records and laboratory department activities
- Generates billing for both inpatients and outpatients
- Authorized personnel will finalize test report, only finalized test reports can be printed
- Finalized reports can be visualized on screen sent to the ward
- Lab reports available via patient portal enabling complete paperless solution
- SMS/Email sent to patient when results are available
- Lab Machine integrated with our Practice Management Software eClinic Systems
- Wide variety of workflow modules
Radiology Management
This integrated module of Clinic Management System is used by the radiology department As the radiology tests are booked at reception desk, request is automatically sent to the radiology department.
- Centralized reporting tool for CT, MRI, Ultrasound, X-ray and PACS
- Completely compatible with all radiological imaging technologies
- Offers smart methodologies for interpretation
- Generates billing for inpatient and outpatient
- Authorized personnel finalizes test report, only finalized test reports can be printed
- Finalized reports can be visualized on screen, sent to the ward, sent via email
- Radiology reports available via patient portal enabling complete paperless solution
- SMS/Email sent to patient when results are available
Pharmacy Management
Complete pharmacy shop can be managed through this module of Clinic Management System. Additionally it can be linked to main billing. As patient collects medicines from pharmacy shop their charges will automatically transfer to patient billing.
- Oversee drug distribution, management of stock
- Receive prescriptions from consulting doctors; send dispensing unit down to a particular patient, without any need for manual intervention
- Arrangement of FIFO and LIFO dispensing methods
- Avoid incorrect distribution of medication
Discharge Summary
A Discharge Summary is a comprehensive document created after a hospital visit or series of outpatient treatments. It serves as a detailed record to ensure a seamless transition of care.
- Articulately reflect the patient’s chief complaint, findings, and diagnosis
- Records the kind of therapy administered and response
- List recommendations upon discharge in an easy to understand format
- Customizable and can include laboratory results Information
Consultant Management
This module of eClinic, our Practice Management System helps in tracking of consultant charges for outpatient and inpatient visits and procedures. Option for defining consultant charges based on the procedures/ department.
- Classifying visit of patient as new / existing for that consultant
Security Management
Security Management module of eClinic Systems, our Practice Management System is used to manage software security.
- Role-based access configuration
MRD Management
This module of Clinic Management System keeps history of all patients. Data analysis can be further done on any field Keeps track of the ICD numbers/Bed days per consultant and other MRD Records.
Payroll & HR Management
Payroll & HR Management module of our Practice Management System manages payroll and HR department. A complete salary can be computed through this module of our Clinic Management System. This module interfaces with commercially available Time recording machines. All necessary formats can be generated through this module.
Accounts Management
Financial accounts an all purchase, expenses, payments can be feeded in this module of Clinic Management System. Receipts can be directly imported from Outpatient department.
Mobile Apps
Android and iOS Mobile Application of eClinic - Clinic Management System is available for Doctors and Patients.
Finance & Accounting
eClinic - Clinic Management System can integrate with most commercially available Finance & Accounting software products.
- QuickBooks, Tally, SAP Integration available
Biometric Device Interface
eClinic our Practice Management System can interface with commercially available biometric devices.
Barcode Scanner Interface
eClinic - Our Practice Management System can interface with commercially available barcode scanners.
- Patient Wristband uses barcode and QR code for identification.
RFID Interface
eClinic can interface with commercially available RFID scanners.
- Inventory stock can be managed by using these RFIDs
Email Integration
eClinic - Our Practice Management System can integrate with commercially available Email Servers.
- Emails are sent at numerous configurable events as per the clinic's business rules
SMS Integration
eClinic - Our Practice Management can integrate with commercially available SMS Packages.
- SMS are sent at numerous configurable events as per the clinic's business rules
Web Camera Interface
eClinic - Our Practice Management can interface with any web cameras.
Voice-To-Text Integration
eClinic - Our Practice Management can integrate with any commercially available voice-to-text software like Dragon.
Reception Management
Reception Management module manages front desk reception activities. Status of any patient/doctor can be queried from this module, e.g., timing of consultant, residential address/patient room search.
Reports
Almost invariably, the process of running a medical practice requires some introspection, and Practice Management System, eClinic Systems contains reporting capabilities to allow users to extract detailed data on financial performance and patient financial histories. Our Practice Management System, eClinic has both pre-setup reports as well as allow users to design their own, ad-hoc reports. In some cases, the reporting functionality of eCS interfaces with Decision support systems or has similar functionality built-in. MIS Reports module provides vital and critical reports to the management. It has a Dashboard for various roles, e.g., CEOs, Clinical Managers, Billing, and Nurses.
Claims & Statements
In cases where a patient did not have proper insurance, or where insurance coverage did not fully pay the charges, the eclinic will usually send out patient statements. eClinic Systems, our clinic management software often contains a way for a practice to print and mail their own statements (or other correspondence), and may even contain a way to interface to third-party patient statement printing companies.
Accounting
Our Practice Management System, eClinic exports financial data to Finance ERP of your choice e.g. Tally, Oracle ERP, QuickBooks.
Medical Data
Medical Data module of eClinic - Clinic Management System takes care of all the patient's medical data. Patient's intake, outtake, Medication, reading, etc.
Service Management
This module of Clinic Management System will take care of services provided by the medical clinic. Rate of services charged as per the clinic rules. It will consider panel , Night Charges , Emergency charges , Age of patient and other parameters while calculating the rate of services for a particular patient.
Attendance Management
Attendance management module helps to record the staff attendance
- This module can interface with biometric attendance machines to In-Out time can be recorded accurately and automatically.
Health Package
Health Package module helps to bundle various surgeries, tests, and medications.
- Easier to promote Clinic activities in different patient demographics.
Feedback Management
Feedback Management module of eClinic helps to gather patient’s feedback.
Analytics & Dashboards
Analytics & Dashboards module of eClinic - Clinic Management System provides various dashboards for various roles, e.g., CEOs, Clinical Managers, Billing, and Nurses.
- Microsoft BI Platform is integrated with eClinic - Clinic Management System to provide dashboards
- Automatically emails the report at scheduled date-time or a predefined frequency
Multi-Language
eClinic - Clinic Management System architecture supports multiple languages. The current version is available in English, French, Spanish, and Arabic.